We understand that sometimes you may need to return an item, and we want to make the process as simple and straightforward as possible.

Returns Eligibility:

To be eligible for a return, please ensure that you meet the following criteria:

  • Timing: Items can be returned within 14 days after the order has been delivered to the shipping address.
  • Condition: Returned items must be in the same condition as when they were sent to you. This means that the items should not be damaged, washed, stained, stretched, or worn. Additionally, all labels must remain attached.
  • Exclusions: Please note that certain items are excluded from returns. This includes reduced or discounted products, items that were part of a promotion at the time of the order, as well as custom made or made-to-order items.

Returns Process:

To initiate a return, please follow these steps:

  1. Send an email to via our contact form here and include the following details:
    • Your full name
    • Order number
    • Shipping address or pick-up address
    • List of items you intend to return
    • Confirmation that the eligibility rules mentioned above are met
  2. We will promptly respond to your email and create a return label for you.
  3. Once you receive the return label, securely package the items you wish to return and affix the return label to the package.
  4. Send the package back to us using a trusted mail service or courier. Please ensure that you retain any relevant tracking information.
  5. Upon receiving the returned package, we will inspect the items to ensure they are in good condition and meet the eligibility requirements.
  6. Once the return has been approved, we will process the refund using the original payment method. Please note that the shipment cost will not be refunded.

We aim to process returns as quickly as possible, but please allow for a reasonable processing time once the return has been received.

If you have any further questions or require assistance with the returns process, please feel free to reach out to our customer support team. We are here to help!